All-in-one HMS with custom packages to suit your hospitality needs.
Choose from our extensive list of upgrades to customise your property with more powerful tools and features.
With RaccoonRev, you can track your competition with a CompSet dashboard and create yield rules that adjust your rates to ensure you’re always winning the market.
RaccoonID makes guest registration a breeze. Simply scan a guest’s ID document at check-in and the details will auto-populate in the correct fields in the guest profile.
This is a must-have for properties with on-premise restaurants and bars. With a POS connection, guests can conveniently charge their bills to their rooms and only pay at check-out.
RoomRaccoon integrates with various accounting software solutions. Your financial data is automatically sent from the PMS to your accounting software every night.
Payments are processed to the card machine with just one click. You can use your upgrade for a RoomRaccoon card machine. You can also purchase any additional card machines for £40 per machine.
Do you have smart door locks? Send your guests pre-stay emails with self-expiring ‘room keys’ like pin codes directly from the PMS.
Choose from over 70 unique templates and create your custom-built website with our easy website builder. All you need is a domain name.
An upgrade is an additional feature, tool or connectivity to a third party service (i.e. RMS, POS, digital room keys, accounting software, etc). This way, you can customise your RoomRaccoon HMS to best serve your property’s individual needs.
RoomRaccoon connects to a number of excellent accounting software packages to ensure seamless accounting, see the full list here. An accounting connection can be included as an upgrade.
Yes, there is a one-time activation fee that applies to all packages.
See the next question for details.
The activation fee is twice the amount (2x) of a monthly subscription regardless of your chosen package or contract type. For example, if you subscribed to the Premium Package for £350 per month then your once-off activation is £700.
Upgrades are included in our higher-tier packages. For example, if you chose the Premium Package you can choose three upgrades to be included in your package.
Good to know: Upgrades are not charged individually. Instead, you will simply be upgraded to a higher tier package based on the number of upgrades you request.
You’ll be charged an activation fee on your first billable invoice.
"What we enjoy about RoomRaccoon is the fact that it's cloud-based, so we didn't need to have heavy servers on the property, everything works live."
Adriaan -General Manager